Panther Group LLC

Synkly Portal Privacy Policy

Last updated: April 28, 2026

Who Operates Synkly

Synkly is operated by Panther Group LLC, operating under the trade name Synkly. Privacy questions, access requests, correction requests, or deletion-review requests can be sent to privacy@panthergroupllc.com. Security reports can be sent to security@panthergroupllc.com. Billing and support questions can be sent to support@panthergroupllc.com.

Panther Group LLC operates from Puerto Rico, United States. For notices that require mailing instructions, contact support for the current process.

Information We Collect

The portal collects owner identity, work email, phone number, business name, office address, selected plan, subscription status, invoice references, support requests, onboarding state, and related operational metadata.

Authentication is handled with Firebase Authentication. Subscription checkout, payment methods, invoices, and billing portal access are handled through Stripe-hosted surfaces. Synkly does not store raw card numbers.

How We Use Information

Synkly uses portal information to create and secure the owner account, start paid checkout, sync subscription status, provide invoice visibility, support onboarding, respond to support requests, and protect the service from abuse.

The portal should not be used for patient medical records, insurance card images, or other sensitive patient information unless Synkly provides a specifically approved secure workflow for that purpose.

Service Providers

Synkly relies on trusted service providers for authentication, database storage, payment processing, email or support delivery, hosting, security, diagnostics, and operational tooling.

Stripe may process payment and billing data under its own hosted checkout and billing surfaces. Firebase and related Google Cloud services may process account and portal data needed to operate the service. Diagnostic or analytics tooling, if enabled for the portal, will be configured to avoid PHI, patient medical records, insurance card images, uploaded clinical documents, and direct patient identifiers.

Cookies and Sessions

The portal uses session cookies and related security mechanisms to keep signed-in users authenticated, protect account access, support checkout and billing workflows, and prevent abuse.

The portal will not use analytics, advertising, or tracking tools to collect PHI. If additional portal analytics or tracking tools are enabled, they must be configured before production use to exclude PHI, patient identifiers, patient medical records, insurance card images, uploaded clinical documents, and sensitive workflow content.

Retention and Deletion

Synkly keeps account, billing, invoice, support, and audit information for as long as needed to operate the subscription portal, resolve billing or support issues, meet legal obligations, and protect against fraud or abuse.

A customer may contact privacy@panthergroupllc.com to request correction, export, or deletion review. Some billing, security, and audit records may need to be retained even after account access ends.

Security

Synkly uses reasonable technical and organizational safeguards for portal data, including Firebase-backed identity and Stripe-hosted payment collection.

No system is risk-free. Customers should use strong passwords, protect owner credentials, and report suspected account misuse through support.

Governing Law

This Privacy Policy is governed by the laws of the Commonwealth of Puerto Rico and applicable United States federal law, unless a mandatory law requires otherwise.